At Preset Studio, your satisfaction is our highest priority. With a customer base of over 25,000 happy users, we take pride in the quality of our products. If you're not entirely satisfied with your photos and videos, please get in touch with us. Our 24/7 customer support team is ready to assist and will work diligently to ensure you achieve the best possible results.
If you need help, email us through the contact form. Our responsive team is dedicated to providing exceptional service.
Because of the digital nature of our products, we cannot offer returns or refunds once the files have been downloaded. However, in certain cases, such as duplicate orders, incorrect presets, or assets not meeting expectations, we may issue a refund at our discretion.
Feel free to reach out with any questions or concerns. We're here to help!